FAQs

Isn’t an air-ride pinbox just as effective as a TrailerSaver hitch?

Although an air-ride pinbox will offer some cushioning effect on the trailer, other more pronounced effects such as chucking will be amplified, particularly during starts and stops.

In addition to performance you must consider how long you might own the existing 5th wheel as the air-ride pinbox must match the hole-pattern of your existing trailer and are usually non-transferable to a different trailer.

Why not just get an air-ride suspension instead?

An air-ride suspension is fantastic for keeping your rig level and for maintaining a constant drive line angle; however, the air suspension actually increases the stiffness of the suspension at the point of connection between the trailer and truck. With less give at the point of connection, the road stress that leads to trailer damage is increased making the need for the TrailerSaver that much greater.

Is an anti-chucking pinbox attachment compatible with the TrailerSaver?

Many of the popular anti-chucking pinbox attachments are compatible with the TrailerSaver, however, many have found they don’t need such attachments as the TrailerSaver eliminates all fore and aft chucking without such devices.

With the weight of the TrailerSaver TS3, how could I possibly get this out of my truck?

Although some people have access to an engine hoist, cherry picker, or tractor to lift the hitch out of the bed, many do not. The easiest way to remove the TS3 is to simply detach all 4 detent pins from the hitch rails, raise the trailer jacks, and allow the TS3 to stay attached to the pin of the trailer.

Is an air-ride hitch with 4 airbags better than a TrailerSaver?

Many hitch systems offer unique towing properties and the TrailerSaver design is the result of many years of towing experience, testing, and real world use. A four airbag hitch is designed to allow the hitch head to move on the airbags in any direction based on articulation from the trailer itself. The result of such erratic and continuous motion results in a feeling of instability as well as increased chucking and surging forces form the trailer on the truck. In addition to the movement from the trailer, the 4 airbag hitch must support 100% of the pin weight, reducing the effectiveness of any potential cushion effect from the air springs.

If I am on a trip and lose all air pressure will I be stranded?

The TrailerSaver is designed to effectively tow with or without air pressure. If you happen to loose air-pressure, just continue to tow and you are in no danger of compromising the hitch or your trailer. When you arrive at a destination simply contact Hensley Mfg. and our friendly tech support department will assist you with correcting the problem and if necessary ship any replacement parts you may need.

Why should I spend this much money on a product I have not seen in person?

The TrailerSaver is represented at retail locations across the U.S. and Canada; however, most of our sales are factory direct. Factory direct purchases are backed by an unconditional money back guarantee and in most states is sales-tax free. With TrailerSaver products on the shelf and ready to ship at any time, most customers receive their hitch in 3 days or less.

Do I need a certified dealer to install my TrailerSaver?

Because the TS3 fits into standard slotted hitch rails, most customers simply need to place the hitch into rails already installed in the bed of the truck eliminating the need for dealer installation. The bolt-down hitches for medium duty trucks are often installed by individuals or any professional hitch installer. With our simple and well written installation manual most hitch installers find installation of a TrailerSaver very easy compared with other products.